General Terms and Conditions
These Terms and Conditions apply to all purchases made through the website Maple Grace Vancouver, operated from Vancouver, Canada, and available via info@maple-grace.com.
1. Applicability
By placing an order on our website, you agree to these Terms and Conditions.
2. Product Information
We make every effort to describe our products accurately and provide up-to-date information.
However, typographical errors or inaccuracies may occasionally occur.
3. Orders and Payments
Orders are processed only after full payment has been received.
Available payment methods may vary depending on your location.
Customers are responsible for verifying which payment options are available at checkout.
4. Processing and Delivery
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Processing time: 1–3 business days
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Delivery time: 3–7 business days (depending on destination)
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Orders are shipped directly from our supplier in China
5. Returns and Cancellations
For all return conditions and procedures, please refer to our separate Return Policy.
6. Liability
We are not responsible for loss or damage during transport if the tracking information confirms delivery to the address provided.
Please ensure your shipping address is entered correctly before completing your order.
7. Intellectual Property
All content on this website (including text, photos, and logos) is the property of Maple Grace Vancouver and may not be used or reproduced without written permission.
8. Complaints Procedure
Complaints can be submitted in writing via info@maple-grace.com.
We aim to respond within 5 business days.
9. Governing Law
These Terms and Conditions are governed by the laws of Canada.
Wil je dat ik er ook een “last updated”-regel onder zet (zoals “Last updated: November 2025”) — dat verhoogt de betrouwbaarheid op Shopify en bij betaalproviders zoals Klarna of Stripe.
